Santander:

ACHIEVING HIGH AVAILABILITY AND FLEXIBILITY

Santander Consumer Bank is owned by Santander Consumer Finance, which is a part of Grupo Santander, one of the world’s four leading financial entities created in 1856 in Spain.
Santander Consumer Bank AS has business operations in the automotive and leisure financing, credit card (Gebyrfri Visa, FlexiVisa og Santander Red) and consumer loan business areas, and is one of the leaders in the Nordic marketplace.

Santander was struggling with legacy systems and outdated platform architecture
As the Business Areas required, the previous Service Provider could not cope with the their business need for flexibility, and was greatly impacting their ability to develop and launch into production new consumer services

The operation of the entire service platform was outsourced to Basefarm, including data center, operation of operating systems, applications and middleware
A dedicated platform spread across multiple data centers in Basefarm Cloud, a private cloud based on VMware and with access to hyperscale its infrastructure services
The platform runs Microsoft Windows technology, where the key applications are MS SQL and SharePoint. The guaranteed availability is 99.8%
New digitization project with Microsoft Azure and Microsoft Office 365

Highly flexible platform with scalability across different infrastructure platforms such as Basefarm Cloud and Microsoft Azure
Stable platform designed to deliver 100% availability as customers expect
Dedicated customer team that works closely with the IT department and local businesses to support the development and implementation of new customer services through cloud platforms
Platform Operations on the hybrid cloud model