The continuation, not the beginning, of workspace transformation
In the early days of the pandemic, many businesses acquired applications and services that help employees collaborate and communicate with colleagues, irrespective of location, to maintain business continuity. Yet companies that think those investments will be sufficient to enable new working models could find themselves struggling to adapt.
That’s because those solutions were deployed with one strategy in mind: keeping the company operational. Now, with competing priorities, a new strategy is required, one that accommodates user needs and preferences while supporting the objectives of the business. The strategy needs to cover everything, including apps and devices, reorganizing infrastructure to support this new, flexible digital workspace, and redesigning supporting processes. It is also vital to recognize that it is not a standalone project; workspace transformation is deeply intertwined with the organization’s wider digital transformation program.
There needs to be a shift from a set up that has evolved organically, to one that has been specifically designed to meet the needs of the entire organization. It is a complex process that needs much consideration.