COOs must have the ability to see the bigger picture, especially when it comes to resources. Cloud and security skills, in particular, are in very short supply. New ways of developing applications and the new nature of end-user services brings fundamentally new complexities and security challenges to the table, such as serverless security or explainable AI. All companies globally need to master the new security skills in order to stay sustainable in their business.
According to Gartner, insufficient cloud infrastructure-as-a-service (IaaS) skill will delay 50% of enterprise IT organizations in their cloud migration until 2022 or longer. With application modernization and refactoring taking hold, service providers can’t train and certify people quickly enough to fill the skills gap.
Serverless computing is a key technology that is defining the way enterprises build, consume and integrate cloud-native applications, according to Gartner. The approach doesn’t get rid of servers but eliminates the need for infrastructure provisioning and management. It has numerous benefits, including reducing development costs, improved resource management and elastic scalability.
The first emerging use of serverless computing is in function-platform-as-a-service (fPaaS). Gartner forecasts that half of global enterprises will have deployed fPaaS by 2025. The hurdle to growth here again is shortage of developers on the market with serverless skills. The same can be said for platform-as-a-service (PaaS) and software-as-a-service (SaaS).
To overcome this issue, COOs are advised to work with trusted managed services providers who have cloud-native skills to speed up these migrations and make them successful.