Today, CIOs have three key topics at the head of their agendas: innovation, resilience in dealing with disruption, and digital transformation. Each comes with its own unique set of challenges.
One focus of the CIO across all these is linking business agility and business outcomes. Other vital considerations throw a ring around new skills, different ways of collaboration and transparent communication. Innovation, resilience and transformation all require cultural change. Effectively managing the seismic changes that cloud services bring is crucial to their successful adoption across the organization and to drive new business outcomes.
Many enterprises surprisingly don’t consider the new skills involved in moving to the cloud or for performing greenfield, cloud-native development. Given the current skills drought, a CIO would be foolish not to run a skills-gap assessment. One way to bridge the skills gap is to work with a trusted and experienced cloud managed service provider (MSP).
MSPs can also help CIOs stay on top of new technologies and value creation. For example, the industry moves rapidly towards the intelligent cloud with emerging applications incorporating artificial intelligence (AI) and machine learning (ML) through cross-functional collaboration mindsets.